Last Updated 4:30 PM ET 10/2/13: Here are the latest updates as of this afternoon.
- For PlayStation 3 users, a PlayStation Network server issue was detected that was limiting the amount of possible concurrent users. This was preventing most players from accessing GTA Online altogether and as of this morning, that problem was resolved.
- There is an issue that is preventing some players from getting through the first tutorial mission across both platforms. Many players have been able to get through this with repeated retries, and we are working on unblocking this for everyone as soon as possible.
- This morning, we experienced some instability across the GTA Online services which is affecting even people who have progressed beyond the tutorial mission. We are identifying these issues now and are working to restore stability for users as soon as possible.
- For the time being and until we have been able to get everybody access to GTA Online and things are running smoothly, we have disabled the option of purchasable GTA$ cash packs. Players can however keep on earning GTA$ by pulling off Jobs and other profitable gameplay activities rather than purchasing cash packs.
GTA Online launched early at 7 am EST this morning, and while Rockstar Games warned players of server issues, the release so far has been nothing but disastrous. Players have been experiencing frustrating issues such as failed hosts and freezing as well as more severe issues like property and character deletion. While entering the Invite Only or Solo server seemed to mitigate some initial problems, players discovered they couldn’t even make it into the tutorial gameplay.
Problems hindered both the PS3 and Xbox 360 consoles, but now it seems that Microsoft users are beginning to move into a smoother experience while PS3 users are still stuck with an unplayable and broken session. Rockstar Games has announced that they are aware of the numerous issues, and while they have linked players to a support page, not much has been revealed. As of right now there is no time window and no expectations as to when players can find some success.
For those trying to get into GTA Online today, please bear w/ us on some day one tech connection issues that we’re working to stabilize asap
— Rockstar Games (@RockstarGames) October 1, 2013
To be fair, Rockstar warned players of initial day-one issues, but there’s a part of me that just doesn’t understand why these issues are so severe considering the amount of time Rockstar had to prepare. For a single title to earn back its budget in pre-orders alone and then move on to quickly hit the billion dollar mark in earnings… Rockstar should have known just how massive their traffic would be.
In the midst of customer complaints hopefully some news will unfold. PlayStation has also announced that they are aware of the issues PS3 users are experiencing.
Grand Theft Auto Online: We are aware that some users are experiencing issues and we are working with @RockstarGames to resolve
— PlayStation (@PlayStation) October 1, 2013
I’ll try to keep this page updated along with Rockstar’s announcements. Let me know how your attempts to log in to GTA Online are in the comments below.